|
Module
|
Content
|
Topic
|
|
A career in office
administration
|
Module aim and objectives
|
|
|
|
Working as an office administrator
|
What is an office
administrator?
Specialization options
|
|
|
Managing your career
|
Looking for a job
Writing a resume
Job interviews
Concluding an interview
|
|
|
Module summary
|
|
|
Working in an office
|
Module aim and objectives
|
|
|
|
Working in an organization
|
Office organization
Working with people
Supervising staff
|
|
|
Business ethics and etiquette
|
Legal issues and
ethics
Business etiquette
|
|
|
General office management
|
Managing office
supplies
Photocopiers
Computer printers
Organizing workstations
|
|
|
Planning meetings
|
Organizing meetings
Agendas and teleconferencing
Taking minutes
|
|
|
Module summary
|
|
| Records
management |
Module
aim and objectives |
|
|
Business
records |
What are business records?
Destroying records |
|
Filing
systems |
Common filing systems
Alphabetical filing standards |
|
Exercise
|
Filing records |
|
Paper-based
records |
Filing cabinets
Using folders |
|
Nonpaper
records |
Managing nonpaper records |
|
Module
summary |
|
| Introduction
to computers |
Module
aim and objectives |
|
|
What
is a computer? |
Types
and uses of computers
CPUs and memory |
|
Storage,
input, and output devices |
Storage
devices
Input devices
Output devices |
|
Software
|
Types of software
The Windows 95 interface |
|
Word
processors and spreadsheets |
Word processors
Spreadsheet software |
|
Computer
databases |
Databases |
|
Networking
|
Networks |
|
The
Internet |
Using
the Internet
Search engines and
newsgroups
E-mail |
|
Module
summary |
|
| Organizing
travel |
Module
aim and objectives |
|
|
Making
reservations |
Travel
information
Flight reservations
Hotels and car rental |
|
International
travel |
Arranging foreign travel
Foreign customs |
|
Organizing
funds and documents |
Travel funds |
| Course
Tests |
Module 1
Module 2
Module 3
Module 4
Module 5
|
A career in office
administration
Working in an office
Records management
Introduction to computers
Organizing travel |