ISO 9001:2000 Requirements
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ISO 9001:2000 Requirements
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Table of Contents
Module
Content
Topic
Documents and management
responsibility
Module aim and objectives
Documentation
• Compulsory clauses
• ISO 9001:2000 documentation
• Documentation requirements:
clause 4.2.1
• Documentation requirements:
clauses 4.2.2, 4.2.3, and 4.2.4
Management responsibility
• The role of top
management
• Top management and the
quality policy
• Top management and planning
• Responsibility, authority, and
communication
• Management review
Module summary
Module test
Resources and product
realization
Module aim and objectives
Human and other resources
• Providing resources
• Human resources
• Infrastructure and work
environment
• Design
and development
planning
• Design and development
inputs and outputs
• Design and development
review and verification
• Design and development
validation
• Controlling design and
development changes
Purchasing
•
The purchasing process and
purchasing information
• Verifying purchased products
Production and service provision
•
Controlling production and
service provision
• Validation, identification, and
traceability
• Customer property and
product preservation
Module
summary
Module test
Measuring, analyzing,
and improving
Module aim and objectives
Measurement
• Controlling monitoring
and
measuring devices
• Measurement, analysis, and
improvement
• Internal audits and product
and process management
Control, analysis, and
improvement
• Controlling nonconforming
products
• Data analysis
• Improvement
